SERVICE &
SUPPORT
We stand behind every Hold Fast system. Whether you need a replacement part, a new component, or have a question about your unit — we're here to help.
Hold Fast OG
Hold Fast XL
HARKEN WINCH COMPONENTS
If you need an individual winch component — pawls, springs, drum, jaws, stripper arm or other internal parts — send us a photo and let us know whether you have an OG or XL. We'll identify the part and get it to you.
- Email us a photo of the issue
- Tell us OG or XL
- We identify the Harken part number
- We ship it directly to you
BOLLARD PLATE REPLACEMENT
The Hold Fast bollard and plate are engineered to spec and built to last. In the rare event of damage, we can supply a replacement. Send us photos of the damage and we'll assess and quote a replacement.
- Email us photos of the damage
- Tell us OG or XL
- We'll assess and provide a quote
- Replacement shipped directly to you
If your winch requires full replacement rather than individual parts, we offer both Harken winches used in our systems at retail pricing. These are the same winches included in every Hold Fast system.
Harken 20STA Winch
Harken 40.2STA Winch

Scan the QR Code on Your Unit
field support access
Every Hold Fast Rigging System includes a unique QR code linked to operational resources, setup information, videos, manuals, and support documentation — always accessible in the field.

